Privacy Policy

This Privacy Policy explains how Mach5 Digital, a DBA of Mach5GG LLC (“Mach5 Digital,” “we,” “us,” or “our”), collects, uses, and protects the information you provide when you visit our website or submit an inquiry through our booking form.

Information we collect

When you submit our inquiry or booking form, we collect the information you give us, which may include:

• Your name, email address, and phone number
• Your business name and website
• Your market location (city and state)
• Details about your advertising, such as whether you currently run ads and your budget range

We also automatically collect standard technical and marketing-attribution data, such as your IP address, browser and device information, the pages you visit, and the referral source or ad that brought you to our site (for example, UTM parameters and click identifiers). This is collected through cookies and similar technologies used by analytics and advertising tools described below.

How we use your information

We use the information we collect solely for marketing and business-development purposes, including to:

• Respond to your inquiry and schedule and conduct your strategy call
• Send you emails and other communications about your inquiry and our services
• Evaluate whether your business and market are a fit for our services
• Measure, operate, and improve our advertising and marketing campaigns

We do not sell your personal information, and we do not use it for any purpose unrelated to marketing our services to you.

Email communications

By submitting our form, you agree to receive emails from Mach5 Digital about your inquiry. Every marketing email we send includes a way to unsubscribe, and you can opt out at any time by using that link or by contacting us directly. We honor opt-out requests promptly in accordance with the CAN-SPAM Act.

Analytics and advertising tools

We use third-party analytics and advertising services to understand how visitors use our site and to measure and improve our ad campaigns. These include Google Analytics, Microsoft Clarity, and the Meta (Facebook) Pixel and Conversions API. These tools may set cookies or receive information about your visit, including a hashed version of contact details you submit, so that conversions can be attributed to the correct ad. Each provider processes this data under its own privacy policy.

How we share your information

We share your information only with service providers that help us operate our business and marketing, such as our scheduling, CRM, email, analytics, and advertising vendors. These providers may only use your information to perform services on our behalf. We may also disclose information if required by law or to protect our legal rights.

Data retention

We keep your information for as long as needed to fulfill the purposes described in this policy, to comply with our legal obligations, and to maintain our business records. You may request that we delete your information at any time using the contact details below.

Your choices

• Unsubscribe from our emails at any time using the link in any message
• Request access to, correction of, or deletion of your personal information
• Control cookies through your browser settings

Contact us

If you have questions about this Privacy Policy or would like to exercise any of your choices, contact us at privacy@mach5digital.com.